Shipping policy
Shipping Details
Last updated: August 23, 2026
Order Processing
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations
We ship to Australia and internationally. Shipping rates and delivery times vary by destination.
Estimated Delivery Times
- Australia (Standard): 3-7 business days
- Australia (Express): 1-3 business days
- International: 7-21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over a certain threshold - check the checkout page for current promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Customs and Import Duties (International Orders)
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees. Please check with your local customs office for more information.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@Percugun.store and we will investigate with the carrier on your behalf.
Incorrect Shipping Address
Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Percugun.store before your order is dispatched.
Contact Us
For any shipping-related enquiries, please email us at: support@Percugun.store